Who we are

We are Doocey North East Ltd, Our website address is: https://dooceyne.co.uk

What personal data we collect and why we collect it

Contact forms

Information submitted by users of this website via any Contact Forms is done at the user’s own volition. Information transmitted in this way will be safeguarded by Doocey North East Ltd (identified as a Data Controller in respect to the GDPR), and only used for the stated reason for which it was submitted (in most cases, to respond to a sales or customer service query).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

You can read more about our cookies policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

This website uses Google Analytics to help us understand how users interact with our website, which uses anonymous user data to paint a general picture, including but not limited to:

  • How users access the website, such as a search engine, social media link etc
  • Browser Information (chrome, internet explorer etc)
  • User behaviour (which pages were visited and session duration)
  • Device information (model of mobile phone or desktop/laptop
  • Location (general location via town or city)

We do NOT automatically collect personally identifiable information through standard use of our website – however personally identifiable information may be collected via contact forms if the user wishes to submit this information.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

At any time, you may request a copy of whatever personal data is held about you by Doocey North East Ltd, in order to:

  • Check that the data we hold is correct
  • Have that data amended to be correct
  • Request that it be deleted/forgotten.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

Your data is securely submitted through this website via a SSL/HTTPS arrangement that largely encrypts your use of this website.

Any personally identifiable information you submit is stored securely on password and firewall protected machines.

What data breach procedures we have in place

We take our commitment to user and customer privacy seriously. Customer or prospective customer information submitted to Doocey NE Ltd is restricted to staff members on a need-to-know basis, and password protected/locked away when in physical form.

In the event of a data breach where there is sufficient reason to assume you personal data may have been compromised, you will be alerted to this fact within 72 hours of the company becoming aware of the breach. This includes our duties to report a data breach to the ICO.